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Fast parcel deliveries to Europe

Ideal solution for heavy shipments and high value shipments.

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General description and features of the service

  • The ONE PREMIUM service is the ideal solution for heavier shipments. Shipments sent with the ONE PREMIUM service travel on our land network and are delivered by our partner at your chosen destination. The partners with whom we work for this service are in TOP 3 courier companies in the given country and guarantee by their name the high quality of the deliveries.
  • Consignments that can not be delivered to the recipient due to the fact that they are not at the specified address can be obtained from the closest courier office.
  • With the ONE PREMIUM service you can send your shipments up to 20 kg. to the recipient's address in the largest countries in Europe. The delivery is made according to the transit times specified below.
  • The status of the shipment can be tracked directly in our system or on the partner's site with which we work for the shipment.
  • In the preparation of the shipment you can claim insurance covering loss or damage to the shipment.
  • With the ONE PREMIUM service, each shipment is clearly marked with a tracking number and a bar code and will be scanned several times until it is delivered to the final recipient only against a signature.
  • With the ONE PREMIUM service, you can choose to notify the recipient of his e-mail or SMS. This option allows the recipient to be informed on a daily and effortless basis about the delivery status of his shipment.
All prices are without VAT (charged to EU countries)*
Zones and delivery times
Zone Destination country Transit time
European union 1 Romania E + 2-3 Working Days
Greece E + 2-3 Working Days
European union 2 Germany E + 3-4 Working Days
Austria E + 3-5 Working Days
Hungary E + 3-5 Working Days
Czech Republic E + 3-5 Working Days
Slovakia E + 3-5 Working Days
Slovenia E + 3-5 Working Days
Croatia E + 3-5 Working Days
Poland E + 3-5 Working Days
European union 3 Belgium E + 4-6 Working Days
Italy E + 4-6 Working Days
France E + 4-6 Working Days
Great Britain E + 5-7 Working Days
Luxembourg E + 5-7 Working Days
Netherlands E + 5-7 Working Days
Spain E + 5-7 Working Days
Denmark E + 5-7 Working Days
European union 4 Ireland E + 6-9 Working Days
Sweden E + 6-9 Working Days
Estonia E + 6-9 Working Days
Finland E + 6-9 Working Days
Latvia E + 6-9 Working Days
Lithuania E + 6-9 Working Days
Portugal E + 6-9 Working Days
Malta E + 6-9 Working Days
Cyprus E + 6-9 Working Days
CH/RU Switzerland E + 7-9 Working Days
Russia E + 7-9 Working Days
USA/CA USA E + 6-12 Working Days
Canada E + 7-12 Working Days
REST of the WORLD All other countries E + 7-16 Working Days
E means the day of receipt of the shipment in our office in Sofia
* Delivery to islands can take an additional 1-3 business days.

Additional services and fees

Email notification Free
Pick up shipments from address** 1.50 EUR
** The fee for accepting items from an address is charged regardless of the number of items received. Cities where there is no Post ONE office are served by Econt couriers

Shipment sizes limits

Minimal sizes
Length Length x Width Weight
14 cm 14 x 9 cm 0.02 kg
Maximal sizes
Length Length + Width + Height Weight
100 cm 150 cm 20.0 kg

Preparing shipments

Every shipment with the service ONE PREMIUM must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Post ONE site.

Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Post ONE.

Customs clearance of consignments

For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:

Shipment value < 300 SDR*** = CN22
Shipment value > 300 SDR*** = CN23

*** SDRs = special drawing rights (Approx 1 EUR)

Returned Shipments

Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.

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