ONE PREMIUM
Fast parcel deliveries to Europe
Ideal solution for heavy shipments and high value shipments.
Register nowGeneral description and features of the service
- The ONE PREMIUM service is the ideal solution for heavier shipments. Shipments sent with the ONE PREMIUM service travel on our land network and are delivered by our partner at your chosen destination. The partners with whom we work for this service are in TOP 3 courier companies in the given country and guarantee by their name the high quality of the deliveries.
- Consignments that can not be delivered to the recipient due to the fact that they are not at the specified address can be obtained from the closest courier office.
- With the ONE PREMIUM service you can send your shipments up to 20 kg. to the recipient's address in the largest countries in Europe. The delivery is made according to the transit times specified below.
- The status of the shipment can be tracked directly in our system or on the partner's site with which we work for the shipment.
- In the preparation of the shipment you can claim insurance covering loss or damage to the shipment.
- With the ONE PREMIUM service, each shipment is clearly marked with a tracking number and a bar code and will be scanned several times until it is delivered to the final recipient only against a signature.
- With the ONE PREMIUM service, you can choose to notify the recipient of his e-mail or SMS. This option allows the recipient to be informed on a daily and effortless basis about the delivery status of his shipment.
All prices are without VAT (charged to EU countries)*
Zones and delivery times
| Zone | Destination country | Transit time |
|---|---|---|
| European union 1 | Romania | E + 2-3 Working Days |
| Greece | E + 2-3 Working Days | |
| European union 2 | Germany | E + 3-4 Working Days |
| Austria | E + 3-5 Working Days | |
| Hungary | E + 3-5 Working Days | |
| Czech Republic | E + 3-5 Working Days | |
| Slovakia | E + 3-5 Working Days | |
| Slovenia | E + 3-5 Working Days | |
| Croatia | E + 3-5 Working Days | |
| Poland | E + 3-5 Working Days | |
| European union 3 | Belgium | E + 4-6 Working Days |
| Italy | E + 4-6 Working Days | |
| France | E + 4-6 Working Days | |
| Great Britain | E + 5-7 Working Days | |
| Luxembourg | E + 5-7 Working Days | |
| Netherlands | E + 5-7 Working Days | |
| Spain | E + 5-7 Working Days | |
| Denmark | E + 5-7 Working Days | |
| European union 4 | Ireland | E + 6-9 Working Days |
| Sweden | E + 6-9 Working Days | |
| Estonia | E + 6-9 Working Days | |
| Finland | E + 6-9 Working Days | |
| Latvia | E + 6-9 Working Days | |
| Lithuania | E + 6-9 Working Days | |
| Portugal | E + 6-9 Working Days | |
| Malta | E + 6-9 Working Days | |
| Cyprus | E + 6-9 Working Days | |
| CH/RU | Switzerland | E + 7-9 Working Days |
| Russia | E + 7-9 Working Days | |
| USA/CA | USA | E + 6-12 Working Days |
| Canada | E + 7-12 Working Days | |
| REST of the WORLD | All other countries | E + 7-16 Working Days |
* Delivery to islands can take an additional 1-3 business days.
Additional services and fees
| Email notification | Free |
| Pick up shipments from address** | 1.50 EUR |
Shipment sizes limits
| Minimal sizes | ||
|---|---|---|
| Length | Length x Width | Weight |
| 14 cm | 14 x 9 cm | 0.02 kg |
| Maximal sizes | ||
|---|---|---|
| Length | Length + Width + Height | Weight |
| 100 cm | 150 cm | 20.0 kg |
Preparing shipments
Every shipment with the service ONE PREMIUM must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Post ONE site.
Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Post ONE.
Customs clearance of consignments
For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:
Shipment value < 300 SDR*** = CN22
Shipment value > 300 SDR*** = CN23
Returned Shipments
Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.