|Zone||Destination country||Transit time|
|EUROPE||All EU member states||E + 6-10 Working Days|
|REST of the WORLD||REST of the WORLD||E + 9-21 Working Days|
|Pick up shipments from address**||1.50 EUR|
Every shipment with the service ONE LETTER must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Post ONE site.
Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Post ONE.
|Length||Length x Width||Weight|
|14 cm||14 x 9 cm||0.02 kg|
|Length||Length + Width + Height||Weight|
|60 cm||90 cm||2.0 kg|
For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:
Shipment value < 300 SDR*** = CN22
Shipment value > 300 SDR*** = CN23
Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.