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Economically and affordable!

  • prices from 3 EUR
  • coverage all over the world
  • partial tracking
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General description and features of the service

  • The service ONE BASIC offers an economical way to send a parcel with partial traceability. Delivery of shipments sent with this service does not require a signature of the recipient, and the tracing information does not include whether or not the shipment is delivered.
  • With the ONE BASIC service you can send your small items weighing no more than 0.5kg. to recipient's address all over the world. The delivery is made according to the transit times specified below.
  • The last scan (visible in online shipment tracking) of ONE BASIC is when the shipment leaves our partner's distribution center.
  • With the ONE BASIC service you can reduce your shipping costs.
  • For certain destinations, a bonus scan (status) is offered when the shipment enters the country of delivery. For a list of countries for which a bonus scan is offered, see Appendix 1
  • ONE BASIC offers an option to notify the recipient of his e-mail or SMS. This option allows the recipient to be informed on a daily and effortless basis about the delivery status of his shipment.
Zones and delivery times
Destination country Transit time
Germany E + 4-8 Working Days
Great Britain E + 4-8 Working Days
France E + 4-8 Working Days
Belgium E + 4-8 Working Days
Luxembourg E + 4-8 Working Days
Ireland E + 4-8 Working Days
Spain E + 4-8 Working Days
Portugal E + 4-8 Working Days
Iceland E + 4-8 Working Days
All other European Countries E + 5-10 Working Days
REST of the WORLD E + 6-14 Working Days
E means the day of receipt of the shipment in our office in Sofia
* Delivery to islands can take an additional 1-3 business days.
All prices are without VAT (charged to EU countries)*

Additional services and fees

Email notification Free
Pick up shipments from address** 1.50 EUR
** The fee for accepting items from an address is charged regardless of the number of items received. Cities where there is no Post ONE office are served by Econt couriers

Preparing shipments

Every shipment with the service ONE BASIC must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Post ONE site.

Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Post ONE.

Shipment sizes limits

Minimal sizes
Length Length x Width Weight
14 cm 14 x 9 cm 0.02 kg
Maximal sizes
Length Length + Width + Height Weight
60 cm 90 cm 0.5 kg

Customs clearance of consignments

For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:

Shipment value < 300 SDR*** = CN22
Shipment value > 300 SDR*** = CN23

*** SDRs = special drawing rights (Approx 1 EUR)

Returned Shipments

Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.

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Appendix 1 - States providing Bonus Scan (online status) for ONE Basic

Austria Seychelles Chad
Australia Greece Poland
French Polynesia Belize Malaysia
France Jamaica Togo
Canada Sierra Leone Romania
Gambia Iceland Slovakia
Pakistan Benin Colombia
Great Britain Singapore Mali
Japan Ireland Trinidad and Tobago
New Zealand Kenya Tunisia
Ghana Malta Mexico
Panama South Africa Belarus
Netherlands Portugal Djibouti
USA Botswana Uganda
Switzerland Spain Bosnia and Herzegovina
Peru Brazil Morocco
Philippines Sri Lanka Dominican Republic
Denmark Burkina Faso Mozambique
Finland Laos Macedonia
Guyana Bulgaria Ecuador
Norway Burundi Namibia
Antigua and Barbuda Lebanon Vanuatu
Sweden Cambodia Egypt
Argentina Czech Republic Nepal
Honduras Syria Serbia and Montenegro
Armenia Estonia El Salvador
Azerbaijan Cape Verde Turkey
India Libya New Caledonia
Belgium Hungary Yemen
Yemen Iran Ethiopia
Cyprus Madagascar Zambia
Senegal Tanzania Fiji
Barbados Lithuania Nigeria

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