Privacy policy

As a personal data administrator DIREX AD joint-stock company, collects and processes certain personal or confidential information about individuals, or entities, obtained through the use of our website: www.postone.eu
Our privacy and data protection policy governs the way in which DIREX AD joint-stock company (also referred to as the "Administrator") collects, uses, maintains, stores and discloses personal information in a manner consistent with the legal requirements of Bulgarian and European legislation – GDPR.
Browsing and using the website or receiving either goods or services from us means that you automatically agree to our Privacy Policy. If you do not agree with this Privacy Policy, then you need to terminate the use or the access to our website immediately.
1. Collecting information
DIREX AD joint-stock company can collect two types of information related to you:
a) Personal information (including, without limitation, name, address, telephone number, email address, date of birth, and payment information) that may be collected by you when you voluntarily provide it by the following but not limited methods: 1) registering and creating a customer number; (2) participation in surveys and other promotions available on the website; (3) communication with us through our contact form provided on our website or through our Customer Service team by telephone;
b) Generalized information generated by the systems of DIREX AD joint-stock company, that is not personally related to you. The administrator receives certain information in automated ways when you visit this website, such as the IP address of the device you use to connect to the Internet, and which pages you have visited. By collecting this information, we learn how to best design our website for our visitors and understand what products and services match your preferences. DIREX AD joint-stock company collects this information through various methods, such as cookies (please see Cookies & Tracking below).
Failure to provide the required personal information on demand may result in failure to provide certain types of services. DIREX AD joint-stock company may collect additional information from you in relation with promotions, as well as any information you may provide when communicating with the Administrator, for example through customer service or research.
2. Disclosure of information
DIREX AD joint-stock company may disclose: (a) to its partners for the purposes described in this Privacy Policy; b) any information you collect for third parties in order to provide you with the services that you are interested in; c) collected tracking information and other information that does not personally identify you with third parties; (d) Your personal information to third parties when the Administrator believes in good faith that he is required to do so by law or by court order; or (e) your personal information to third parties, provided that DIREX has a prior authorization that may be obtained at the time of your collection of the information.
3. Using the collected information
Your personal information to third parties when the Administrator believes in good faith that he is required to do so by law or by court order; or (e) your personal information to third parties, provided that DIREX has a prior authorization that may be obtained at the time of your collection of the information.
3. Using the collected information
DIREX AD joint-stock company collects and stores information about each shipment it processes in order to efficiently carry out the services offered to the customers. The Administrator uses some information about its clients, their shipments and activity to: (a) verify your identity and assistance in case of a forgotten password or login for any of the Administrator's sign-up services; (b) Providing assistance in providing and improving the services you require; c) communicating with its clients in relation to additional services that may be useful to them; d) pursuing its own business interests and internal goals, developing and administering this site, analyzing trends and market research, e) complying with the legal framework of compliance with its legal obligations, policies and procedures; (e) preventing and detecting any abuse or fraud; and (e) compliance with any other use that you have authorized the Administrator.
4. Cookies and tracking
This website uses a cookie data packet that is transferred to the hard disk of your computer and can identify details of your IP address, operating system (eg Microsoft Windows, Mac O / S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the browser version), location (specify which country you enter on the website), and other user information (e.g., your username).
Your personal information to third parties when the Administrator believes in good faith that he is required to do so by law or by court order; or (e) your personal information to third parties, provided that DIREX has a prior authorization that may be obtained at the time of your collection of the information.
3. Using the collected data
Your personal information to third parties when the Administrator believes in good faith that it is required to do so by law or by court order; or (e) personal information to third parties, provided that your personal information to third parties when the Administrator believes in good faith that it is required to do so by law or by legislation; or (e) your personal information to third parties, provided that DIREX joint-stock company has a prior authorization that may be obtained at the time of collecting of your data.
3. Using the collected information
DIREX joint-stock company collects and stores information about each shipment it processes in order to efficiently carry out the services offered to our customers. The Administrator uses information about our clients, their shipments and activity to: (a) verify your identity and grant assistance in case of a forgotten password or login for any of the Administrator's sign-up services; (b) Providing assistance in providing and improving the services you require; c) communicating with our clients in relation to additional services that may be useful for them; d) pursuing its own business interests and internal goals, developing and administering this site, analyzing trends and market research, e) complying with the legal framework of compliance with its legal obligations, policies and procedures; (e) preventing and detecting any abuse or fraud; and (e) compliance with any other use that you have authorized the Administrator.
4. Cookies and tracking
This website uses a cookie data packet that is transferred to the hard disk of your computer and can identify details of your IP address, operating system (eg Microsoft Windows, Mac O / S, Linux), browser (e.g. Internet Explorer, Safari, Firefox, plus the browser version), location (specify which country you enter on the website), and other user information (e.g., your username).
DIREX joint-stock company may use the information gathered from the cookies to: a) monitor the patterns of traffic to and from the website; b) to allow you to access the website, use certain types of services, and visit directories of our website that are functioning only for registered users.
You may choose to turn cookies off. By turning them off from your browser and / or deleting them from your hard drive. You do not need to have cookies to use the web page but they will be necessary you to log in to your profile page and to access personalized or secure content on our website. Some websites might not function normally if cookies are turned off.
The use of Google Analytics (Google Analytics) complies with the Google Terms of Service as well as with this Privacy Policy. Information generated by Google Analytics, including the user's IP address, will be transmitted and stored by Google on US servers. The information gathered through Google Analytics does not include or relate to any personal information. Google will not share any collected information with other Google products and tools. The information gathered makes it possible to evaluate the use of this website, analyze customer behavior and improve the customer’s experience with our website. You can get more information on how to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
5. Content providers, advertisers and partners
This Privacy Policy is not applicable to third-party websites with which information with other Google products and tools. The information gathered makes it possible to evaluate the use of this website, analyze consumer behavior and improve user experience with the website. You can get more information on how to opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. It may be affiliated neither to other companies or persons who may be included as third-party contacts or suppliers on this website. DIREX joint-stock company does not assume any responsibility for data collection practices, privacy policies or the content of websites other than our particular website, including websites accessed via a link from this website. You should contact the operators of these websites directly if you would like to ask about their practices and privacy rules before submitting your personal information to a third party.

6. Agreement and Cancelation procedures
If the purpose of the collection, use or disclosure of your personal information by DIREX joint-stock company is different from the collection, use or disclosure governed by the Privacy Policy, DIREX will give you the opportunity to: a) turn off and not receive certain services, and not to participate in certain interactive areas; or (b) agree to DIREX joint-stock company to contact you in relation with certain changes, such as notification of new Website features, beta testing, or promotional activities.
7. Protecting Your Personal Information
The security of your personal information is extremely important to DIREX. The Administrator recognizes industry standards and uses appropriate safeguards for administrative, technical and physical security to protect the personal information you provide on this Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other illegal forms of processing. To protect your personal information to the maximum, Dairy Inc. uses several security techniques, including secure servers, all the personal information provided by you is encrypted before leaving your browser with SSL 128-bit RC4 encryption technology.
DIREX joint-stock company will review and improve these measures periodically if necessary. It is important to protect yourself against unauthorized access to your login information, including your password. The Administrator asks you to keep in mind that no method of transferring via the Internet or for electronic storage is 100% reliable, so DIREX joint-stock company cannot guarantee the absolute security of your personal information that may be affiliated nor to other companies or persons who may be included as third-party contacts or suppliers on this website. DIREX is not responsible for data collection practices, privacy policies or the content of websites other than this website, including websites accessed via a link from this website. You should contact the operators of these websites directly if you would like to ask about their practices and privacy rules before submitting your personal information to a third party.

8. Disclosure of information from overseas
Due to the type of services provided by DIREX joint-stock company to its clients, it is possible for the Administrator to transfer your collected personal information to countries other than the country where you originally provided it from. These countries may not have the same data protection laws as the country in which you provided the information. When transmitting your information to other countries, DIREX joint-stock company will protect your data accordingly as described in this privacy notice. Also, the Administrator may disclose your personal data required or permitted by law to law enforcement and regulatory authorities and governments for security purposes as well as for customs related purposes.
9. Storing, collecting and updating information
Your information will be collected and managed for the purposes set out in this Privacy Policy and will be retained for the duration specified in applicable regulatory requirements. If no such time is specified, your data will be destroyed after the purposes for which they were processed. DIREX may allow other third parties to have access to your information, but only for the purposes stated in this Privacy Policy. The Administrator will take all necessary steps to ensure that your information is treated securely and in accordance with our Privacy Policy.
DIREX joint-stock company offers the option to correct or change the collected information at any time and as often as necessary, except for some data table fields that have limited data fields and will be marked as such in your account, for example - your country of residence. If you wish to change a limited data field, if you have any questions about how DIREX Services operate according to this privacy policy, please contact the Administrator Customer Service team. We will help you!
10. Right to delete (right to be” forgotten”)
Any person whose data is processed by DIREX joint-stock company has the right to request from the Administrator the deletion of the related personal data without undue delay and the Administrator has the obligation to delete personal data without undue delay when: a) the personal data are no longer needed for the purposes for which they were collected or otherwise processed; (b) the person withdraws his / her consent on which the processing of the data is based and no other legal basis for the processing; (c) the person objects to the processing and there are no legitimate grounds for the processing to take precedence; (d) personal data have been processed unlawfully; (e) personal data must be deleted in order to comply with a legal obligation that applies to the Administrator;
11. Infringements
If you believe that your rights in relation to the protection of personal data are violated by DIREX joint-stock company, you have the right to refer the matter to the Compensatory Court as well as to the Personal Data Protection Commission at: Sofia 1592, "Prof. Tsvetan Lazarov "2, tel: 02 / 91-53-518, e-mail: kzld@cpdp.bg, website: www.cpdp.bg
10. Amendments to the Privacy Policy
DIREX joint-stock company reserves the right to modify this Privacy Policy at any time and without notifying you of such changes. You agree that your continued use of the Website represents your acceptance of the changed Privacy Policy and you agree that all previous versions of the Privacy Policy have been superseded by the newly modified version.
With the Data Protection Officer at DIREX joint-stock company you can contact us at 0700200 40 and e-mail: gdpr@postone.eu

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In regard to the implementation and enforcement of the General Data Protection Regulation (Regulation (EC) 2016/679), which harmonises data protection rules in the EU Member States, we ask you to familiarize yourself with our new Privacy and Cookies policy. You can find more information here.Close